Medical Office Assistant Training Online

Certification Prep and Exam Package

The demand for qualified medical office assistants is expected to increase as the population ages, the need for medical services rises, and the number of people who have access to insurance coverage surges. Ashworth College's Online Medical Office Assistant training prepares you for the National Healthcareer Association's (NHA's) Certified Medical Administrative Assistant (CMAA) certification exam. National certification of your skills may open the door to more job opportunities, increased pay, and rapid professional advancement. You can complete Ashworth College's Medical Office Assistant Training at a pace that's right for you or in as little as four months.

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Lesson 1: A Day in the Life of a Medical Office Assistant  

Kinds of medical specialists; staff responsibilities in a medical practice; running the front office; scheduling appointments; taking vital signs; using a computer; patient confidentiality.

Lesson 2: Medical Terminology  

Easy ways to understand word roots, prefixes and suffixes, plus common medical words and terms; analyzing word parts to determine their meanings; singular and plural forms; why learning medical terminology is important.

Lesson 3: Medical Insurance Processing and Coding  

An overview of the major medical insurance plans; completing insurance claim forms correctly; familiarizing yourself with codes for medical procedures and diagnoses from the CPT and ICD-9-CM manuals.

Lesson 4: Safety in the Medical Office  

The chain of infection; precautions regarding human tissue, blood, and fluids; reducing disease transmission; sanitation and sterilization; common diseases and tests.

Lesson 5: Legal and Ethical Issues  

In this lesson, you will learn about laws, ethics, and the standards in place that protect patients as well as healthcare workers. You will learn about the various types of malpractice, what a patient must do to prove that malpractice has occurred, and how, as a healthcare worker, you can protect your employer and yourself.

Lesson 6: Effective Medical Office Communication  

As you study this lesson, you will learn effective techniques that will help you communicate professionally with patients, families, and coworkers in the health-care setting.

Lesson 7: Using Office Equipment and Computers  

This lesson covers the selection, use, and maintenance of office equipment. It also outlines the components of a computer as well as how to select and maintain them.

Lesson 8: Managing Correspondence and Supplies  

This lesson will help you learn to manage your business correspondence efficiently and professionally. You will also learn many of the techniques that medical assistants use to manage supplies.

Lesson 9: Managing the Flow of Medical Records  

The purpose of this lesson is to introduce you to the types of medical records and the procedures for maintaining them, and to the different payment and collection methods used in a medical office. This lesson also covers the business and management of the medical front office.

Lesson 10: Telephone Techniques and Scheduling  

In this lesson, you will learn proper techniques to use with the medical office telephone system. You will also learn about another potential task as a medical assistant—setting up and maintaining an efficient schedule.

Lesson 11: Patient Reception and Education  

In this lesson, you will learn how to set the stage for a successful interaction between the patient and the doctor and other medical staff. This lesson also stresses the importance of encouraging all patients to practice healthy habits and behaviors, and teaching them how to accomplish this goal.

Lesson 12: Medical Coding and Insurance Claims Processing  

In this lesson, you will learn about the types of healthcare insurance that patients are likely to have, how payers set the charges they pay for providers' services, and how to submit complete and accurate claims. You will also learn the basics of medical coding, which converts the medical terms used to document supplies and services provided to a patient into code numbers selected from standardized coding resources.

Lesson 13: Medical Billing and Accounting  

In this lesson, you will learn about some of the business and financial duties that may be required of an administrative medical assistant, including billing to third-party payers (insurance carriers) and patients, collecting payments, accounting, and bookkeeping.

Lesson 14: Medical Office Environment  

You will discusses how disease is transmitted and specific steps to take to prevent its transmission. You will learn techniques for controlling the spread of disease via medical instruments and equipment. You will also learn how to recognize signs and symptoms of common infectious diseases. You will learn about blood-borne pathogens (i.e., HIV and hepatitis, among others) and how you can take precautions to protect yourself, your coworkers, and your patients from becoming infected.

Lesson 15: Anatomy and Physiology: Organization of the Body and Integumentariy, Skeletal, and Muscular Systems  

The purpose of this lesson is to familiarize you with the organization of the human body and the structures and functions of the skeletal, integumentary, and muscular systems.

Lesson 16: Anatomy and Physiology: Nervous, Circulatory, and Immune Systems  

The purpose of this lesson is to familiarize you with the nervous, circulatory, and immune systems.

Lesson 17: Anatomy and Physiology: Respiratory, Digestive, and Endocrine Systems  

The purpose of this lesson is to familiarize you with the structure and function of the respiratory, digestive, and endocrine systems.

Lesson 18: Anatomy and Physiology: Special Senses and Urinary and Reproductive Systems  

The purpose of this lesson is to familiarize you with the structures and functions of the "special" senses (smell, taste, vision, hearing, and equilibrium). The special senses are those that have sensory receptors in the head. This lesson also covers the urinary and the reproductive systems.

Lesson 19: Assisting with Patients  

In this lesson, you will learn a broad spectrum of clinical skills beginning with the initial patient interview and including a range of medical examinations from the taking of vital signs to teaching patients how to promote health and prevent disease.

Lesson 20: Specialty  

In this lesson, you will learn about the types of examinations and diagnostic tests used in the specialty medical fields. You will also learn about the medical assistant's role in collecting and processing specimens and preparing patients for and assisting with in-office clinical and minor surgical procedures.

Lesson 21: Physical Therapy and Medical Emergencies  

In this lesson, you will learn to apply cold and heat therapies, teach basic exercises, and demonstrate the use of canes, walkers, crutches, and wheelchairs. You will also learn how to assess the urgency of an emergency situation and appropriately handle any emergency that might arise.

Lesson 22: Laboratory Procedures  

In this lesson, you will study the various types of laboratory equipment and their use. You will also be introduced to current safety legislation applicable to the laboratory setting. Additionally, you will learn about the different forms of microorganisms and how to identify these life forms. Finally, you will learn the role of quality control in ensuring reliable test results.

Lesson 23: Nutrition and Diagnostic Equipment  

In this lesson, you will learn the importance of diet in health and the role of the clinical medical assistant in promoting and teaching good nutrition. You will also learn more about the anatomy and physiology of the heart and the respiratory system. In addition, you will be introduced to diagnostic radiology testing and the role a medical assistant might play in preparing patients for these tests.

Lesson 24: Pharmacology and Drug Administration  

In this lesson, you will learn about the science of drugs and how to prevent mistakes that can lead to allergic reactions to drugs, harmfull drug interactions, injury, and even death. This lesson will also introduce you to medications frequently adminstered in medical practices, and you will learn the principles of proper drug administration.

 Close Curriculum Details

Why Ashworth College career school for your Medical Office Assistant Training?

  • Ashworth College online Medical Office Assistant program is one of the most affordable online programs available. What's more, your fee for the certification exam including interactive test prep resources, (Total $180 Value) is included as part of your tuition!
  • Your medical office assistant training program prepares you to take the National Healthcareer Association's (NHA's) Certified Medical Administrative Assistant (CMAA) certification exam. The NHA offers nationally accredited certifications approved by the National Commission for Certifying Agencies (NCCA) and to date has certified more than 450,000 allied health professionals.
  • Your medical administrative assistant training program was recently revised and features the most up-to-date information regarding HIPAA regulations, the Affordable Care Act, and U.S. Bureau of Labor trends—crucial information that helps to ensure accuracy and compliance within the medical office and helps prepare you for your certification exam.
  • This medical office assistant course places special emphasis on the impending ICD-10 compliance date set forth by the Centers for Medicare and Medicaid Services (CMS), the transition to electronic health records systems, and the latest CMS-1500 claim form.
  • Your program includes numerous virtual field trips to reinforce advanced concepts and enhance your multimedia experience.

Medical Administrative Assistant Certification

Ashworth College career school partners with the National Healthcareer Association (NHA) to provide you with a valuable opportunity for professional certification.

Why choose NHA for your Medical Administrative Assistant Certification?

  • NHA has certified more than 450,000 allied health professionals in the last 25 years.
  • NHA is meeting the demand for credentialed professionals by offering The National Commission for Certifying Agencies (NCCA) nationally accredited certifications.
  • The Certified Medical Administrative Assistant (CMAA) credential from NHA can help give you a competitive advantage in your field, as it's often recognized by many employers and may open the door for more job opportunities, higher pay, and job security.
  • NHA exams are administered at hundreds of locations nationwide to make your exam experience convenient and stress-free.
  • NHA offers innovative certification preparation options that feature online practice drills, detailed test plans, review questions, case studies, and progress-tracking to help you assess your level of readiness for certification.
  • NHA offers customized continuing education and recertification solutions to make sure you maintain your credential throughout your career.

State Requirements

A career in this field may require you to meet certain licensing, training, and other requirements that can vary by vocation and state. You should check with your state, local government and/or licensing board to find out which requirements may be applicable in your state.

Our Medical Office Assistant Online Course

As part of Ashworth College's Medical Office Assistant Training program, you'll learn how to schedule appointments, maintain patient records, perform billing and coding duties, and manage financial accounts.

Employers are looking for medical office assistants who can:

  • Use patient scheduling software to schedule office visits, hospital admissions, and procedures
  • Process insurance paperwork to receive the correct reimbursement for the facility
  • Handle confidential patient information by adhering to HIPAA regulations
  • Navigate an EHR system and enter, analyze, and interpret electronic patient data

Ashworth College Student Reviews

"I'm proud to be a graduate. I highly recommend Ashworth to everybody."
– Susan Neubach, Student

"I'm so proud of what I have achieved and the confidence that I have now. I'm just delighted to be a graduate!"
– Jessie Schmid, Student

"I love Ashworth College because I don't have to take student loans to pay my school fees. It is affordable and you can study at your own time."
– Michell Oberly, Student

"My family is very proud that I chose this program and that I'm graduating. I'm very happy!"
– Ruth Aliednego, Student

Your Medical Office Assistant Course Includes:

  • CMA certification-aligned medical assisting textbook and learning guides
  • Medical dictionary
  • NHA Medical Administrative Assistant certification exam test-prep resources (after graduation)
  • NHA certification exam (cost included in program tuition)
  • Customized payment plans with 0% interest
  • Personalized career guidance

What certification is available for the Medical Office Assistant Diploma Program?

Ashworth College Medical Office Assistant career diploma program graduates are eligible to sit for the Certified Medical Administrative (CMAA) exam administered by the National Healthcareer Association (NHA).

What features should I look for in the Ashworth College Medical Office Assistant Course compared to other schools' programs?

It's important that the medical administrative assistant training you choose includes the latest information on front office practices, claims processing, patient scheduling software, and medical record documentation. Look for a program that has only the lesson content you need to know; a program that's focused on the medical office skills you need to start your career. Your program should include lessons on medical terminology, HIPAA compliance, electronics claims processing, and both ICD-9 and ICD-10 coding practices. You also want a program that compares and contrasts government and commercial health insurance plans.

Is this Medical Office Assistant course all online or do I get books?

The program textbook is shipped to the student. Learning guides are for this course are available online and as printed booklets.

Our Medical Office Assistant training can help open the door to a satisfying health industry career. Call 1-800-957-5412 or enroll online today.

*Certification Exam Requirements: Certification exam prerequisites vary. Please check with NHA for their requirements.