Medical Office Assisting Program Curriculum

The Medical Office Assistant program was developed by practicing professionals to ensure you learn the latest procedures for managing today's medical office. Graduate ready for the real world, prepared to take the Certified Medical Administrative Assistant exam and earn your certification quickly.

Program Description

The Medical Office Assistant program is designed to provide the student the knowledge and skills required for entry‐level work performing the administrative and clinical functions of a medical assistant. Students learn how to schedule appointments, maintain patient records, perform billing and coding duties, assist physicians with examinations, prepare patients for laboratory and diagnostic imaging procedures, and administer medications. Graduates are eligible to sit for the Certified Medical Administrative Assistant (CMAA) exam administered by the National Healthcareer Association (NHA).

Program Objectives

After completing the Medical Office Assistant program, students will be able to:

  1. Outline the typical responsibilities of a medical office assistant, describe the personal and professional ethics required for success in this profession, and explain how medical office assistants are impacted by HIPAA and other healthcare-related regulations.
  2. Describe how a medical front office is typically managed, focusing on administrative processes and procedures.
  3. Explain the procedures to follow to create and maintain accurate medical documentation, especially with regards to patient records, procedural and diagnostic coding, insurance claim forms, and other healthcare documentation.
  4. Demonstrate knowledge of medical insurance by outlining typical claims-processing procedures and explaining the difference between government and commercial health insurance plans.
  5. Using standard medical terminology, explain the structures and functions of the human body, including the senses and body systems.
  6. Identify and describe the medical office assistant's role in standard patient interactions in the medical office, including in-office diagnostic tests and procedures, specimen sampling, medication administration, and the preparation of patients for examination.
  7. Describe universal precautions and explain how to maintain a safe environment in the medical office, even during emergency situations.

Get the skills you need to achieve your goals with our Medical Office Assisting program. Call 1-800-957-5412 or enroll online today.

*Certification Exam Requirements: Certification exam prerequisites vary. Please check with NHA for their requirements.