Frequently asked questions
Welcome to the Ashworth College Frequently Asked Questions page. This is where you will find answers to frequently asked questions all in one place. Topic-specific FAQs may also be found on program overview pages. Can’t find what you need? Don’t hesitate to call us at 1-800-957-5412 to chat with an Admissions Advisor.
Ashworth College offers convenient online training and academic programs in popular career fields, specialized trades, and professional disciplines. Our career diploma, career certificate, and degree and college-level programs (including undergraduate certificate, associate degree, bachelor's degree, master's degree, and graduate certificate programs) are designed for busy adults to be able to learn new skills and further their education in a flexible, affordable, and efficient manner—from home or anywhere in the world.
Your lessons are asynchronous, meaning there are no set log-in times for courses or exams. Study any time and anywhere and complete lessons at your convenience. You can allocate as much time as you need to absorb and truly understand the material, on a schedule that fits your lifestyle.
Some of our courses use only eBooks and online lessons, but others use textbooks, lesson books, workbooks, and/or study guides. We mail your first set of materials within 24 hours of enrollment, by the U.S. postal service or international airmail if you live abroad. You will receive subsequent study materials in a timely manner, based on your rate of completion of assignments and exams, and provided you are current on your monthly tuition.
The foundation of our approach to online education is an instructional team consisting of a highly qualified, dedicated staff of professionals. Each program brings together a tightly woven team of academic advisors, certified faculty, subject matter experts, course authors, and support staff working together to ensure our students achieve their goals and obtain the individual support needed to succeed.
In each course syllabus you will find how to contact your particular course tutor, teacher, instructor, faculty member and/or an academic advisor for any specific help or support you require. Ashworth College also provides a superb team of academic advisors who work with students in every subject one on one. You may reach a member of our academic advisor team Monday – Friday, 8:30am to 8:30pm. Contact one of two ways:
Call 1-800-224-7234 and request an academic advisor.
In your Student Portal, click on the Support tab and enter a ticket.
When contacting an academic advisor for instructional assistance or tutoring, please have your study materials on hand, with the page number(s) or chapters identified. If advanced help is needed, advisors place a request for a subject matter specialist to contact you. Please allow the subject specialist 24 to 48 hours to return your phone call.
No. No one on our support or instructional staff is permitted to assist with course exams or assignments. However, we are available to provide clarification or verification on exam or assignment requirements or the submission process.
Student-initiated assignments are uploaded through your personal Student Portal, graded within one week of submission and returned to you with feedback. Grades are recorded in your personal Student Portal. Some assignments, such as multiple-choice exams, are graded and posted immediately after submission.
Many students find online learning easier than sitting in a classroom. Free from the pressures of pop quizzes and class competition, you can study in a way that suits you best and take the time you need to understand your studies.
You're not alone. Most of our students lead full lives that pull them in multiple directions. For that reason, our curriculum is carefully designed to work with the complicated schedules of adult students of all ages. Rest assured, our dedicated support team is available to assist you with your studies, time management, and any other obstacles that pop up, as we guide you through your program to graduation.
You must be at least 16 years of age to enroll or have the enrollment form signed by a parent or legal guardian. Career diploma and career certificate courses generally have no prerequisites.
Our undergraduate certificate, associate, and bachelor's degree programs require a high school diploma or GED to enroll. Master's degree and graduate certificate program students must have at least a bachelor's degree to enroll. We will need your transcript to verify your educational level. Please submit your high school or college transcript in a timely manner to avoid delays in starting your degree program. Download a transcript request form from the Ashworth College Student Portal or have your previous school mail your transcript to us at the following address:
6625 The Corners Parkway, Suite 500
Norcross, GA 30092
Or fax to: 770-729-8578
Yes! Flexibility is the hallmark of online, self-paced education at Ashworth College. You may enroll online anytime—24/7—and start class the same day.
Complete our online enrollment application, mail your enrollment form to us, or call an admissions advisor at 1-800-957-5412. You will be asked to set up a tuition payment plan starting with a low down payment that fits your budget. Or, pay in full for your best value when you enroll. Our admissions advisors can walk you through various flexible payment options available to you.
Yes. Ashworth College welcomes students from around the world. Online education makes perfect sense wherever you live.
If you are enrolling in our college degree program, you should submit an official transcript from any accredited college or university where you have previously earned credits. Prompt receipt of student transcripts allows us to apply eligible transfer credits in a timely manner. Download a transcript request form from the Ashworth College Student Portal or have your previous school mail your transcript to us at the following address:
6625 The Corners Parkway, Suite 500
Norcross, GA 30092
Or fax to: 770-729-8578
Ashworth College has articulation agreements with several regionally and nationally accredited institutions that allow our students to transfer their Ashworth credits to these schools. We are happy to submit your Ashworth College transcripts directly to your preferred school. However, students wishing to transfer coursework completed at Ashworth College to another institution should make sure they understand each institution's policy on transfer credits.
All you need is a computer (desktop, laptop, tablet, or notebook) with Microsoft Office or similar software and a browser to access the Internet. Once you enroll, you will receive access to your personalized Student Portal to immediately begin your first lesson or course.
A few select courses, like AutoCAD require specialized software, may require specific computer hardware to run. Check the program you are enrolling in to see if there are special computing requirements, or call us at 800-600-6523 with any questions.
Yes. All of our Career Diploma, Career Certificate, and degree programs are accredited by the Distance Education Accrediting Commission, which is listed by the U.S. Department of Education as a nationally recognized accrediting agency.
Yes! All students and grads have access to the Ashworth College Central Network online tools for building and storing resumes, cover letter, business plans, and more. Please see our Career Services page for details.
Yes! We are a military-friendly school. Please see the Military section of our website for details.
See our Ashworth College Graduate Success page page.
We use industry standard security measures to protect all personal information that you provide to us. However, we cannot guarantee that your submissions to our website, any content residing on our servers, or any transmissions from our server will be completely secure. Our online Student Help Desk and the online exams can only be accessed using a valid student ID number.
Master's degree programs are designed to be completed in about two years, or eight months per semester. We allow you up to five (5) years from the date of your enrollment to complete your studies and earn your master's degree.
Graduate certificate programs are designed to be completed in about eight months, but you can take up to 16 months to complete your studies and your graduate certificate.
Bachelor's degree programs are designed to be completed in four years, or six months per semester. We allow you up to eight (8) years from the date of your enrollment to complete your studies and earn your bachelor's degree.
Associate degree programs are designed to be completed in two years, or six months per semester. We allow you up to four (4) years from the date of your enrollment to complete your studies and earn your associate degree.
Undergraduate certificate programs may be completed in about six months, but you can take up to a year to complete your studies and earn your undergraduate certificate.
Career diploma courses are designed to be completed in four months or fewer. We allow you up to a year from the date of your enrollment to complete your career course.
Career certificate courses are designed to be completed in two to three months. We allow you up to a year from the date of your enrollment to complete your career certificate.
You must meet the following requirements to graduate from Ashworth College:
Pass all exams
Meet all financial obligations by paying off your tuition balance in full
Complete at least six months of enrollment at Ashworth College
(For degree programs) Earn required course credits as a combination of Ashworth College courses and transfer credits
Yes—and we'd love for you to join us! All Ashworth College graduates are invited to attend our annual graduation ceremony in Wilkes-Barre, Pennsylvania. The event is festive and filled with camaraderie, where students adorned in caps and gowns receive their diplomas or certificates. Family and friends are encouraged to attend to celebrate your accomplishment.
For more information please visit: https://www.ashworthcollege.edu/why-ashworth/student-life/graduation/attend-graduation/
Your diploma or certificate, and your transcript, will be mailed within 6 weeks of graduation.
You may request a copy of your Ashworth College transcript using the Transcript Request Form in your Student Portal or call Student Services at 1-800-224-7234. Transcripts are $15.00 for printed and $13.00 for e-transcript.
In early 2019, Penn Foster acquired Ashworth College. This year (2020), we’ll have the highest number of learners eligible for graduation in our combined histories. In order to accommodate the size of audience we expect, and, maintain the spirit of celebration for this special milestone for our learners, families and friends, the two institutions will hold a combined graduation ceremony event.
After assessing our needs and available options based on location, commitments and logistics, the decision was made to host the graduation ceremonies at a venue that could accommodate the size of our audience and graduates. The Mohegan Sun facility in Wilkes-Barre, PA will allow us to accommodate the biggest audience we’ve had, and we have had successful Penn Foster graduation ceremonies at this venue in the past.
There were a couple of factors that lead to the decision on timing for the graduation event. June is a more traditional timing for a graduation ceremony. Additionally, once we realized the potential size of the audience we may need to accommodate, the Mohegan Sun facility became our best option and we had an existing reservation at Mohegan for June 6th, 2020.
Yes, learners will be recognized as students of the school they attended.
Tuition is based on program type. We list the total tuition for career diploma programs and price degree programs per semester. Calculate your total tuition for degree programs as follows:
|Degree Program||Total # of Semesters||Total Program Tuition|
|Associate Degree Program||4||4 X single semester's tuition|
|Bachelor's Degree Program||8||8 X single semester's tuition|
|Master's Degree Program||3||3 x single semester's tuition|
Tuition may change, so check our website for current tuition costs and fees.
Our 0% interest tuition plan is an attractive alternative to student loans. You may pay in full or spread your tuition into 0% interest monthly payments – and you have the option of choosing the payment that fits your budget.
We keep fees to a minimum. Other than a modest shipping fee for textbooks, lesson books, and study guides, and a small administrative fee, what you need to complete your program is included with your tuition. We ship printed textbooks, workbooks, study guides, and other materials by U.S. Postal Service or international airmail (if you live abroad).
We offer a 'no questions asked' money back policy for students who cancel within the first five (5) days of enrollment. Our cancellation policy requires the parent, legal guardian, or adult student enrolled with Ashworth College to initiate the cancellation procedure. If your enrollment is cancelled after the first five (5) days, you may be entitled to a refund or you may owe the school additional tuition. The number of lessons completed and the tuition paid determines this. Please refer to the Cancellation Policy on the Refund Policy page for more details.
Ashworth College does not accept government funding under the Title IV program. Here's why: We offer some of the most affordable tuition rates available. We do this by not basing our tuition fees on the maximum dollar amount of government loans we can get, but by creating as much flexibility for our students as possible to explore new career opportunities. That means incremental monthly tuition payments, various payment options, and graduating with a degree, not debt. At Ashworth College, we're leveling the playing field for our students in every way we can.