Our HR certificate program curriculum

This course is designed to familiarize you with the basic principles of human resources management. The course begins with an overview and legal aspects. Work analysis and workforce planning, recruiting, staffing, training, and performance management are also examined. This foundation is used to examine how the human resources professional manages careers, compensation, labor relations, safety and health of employees, and discipline and procedural justice. The course concludes by analyzing related concepts in a global context.

By the end of this course, you'll be able to do the following:

• Describe a strategic HR plan for an organization and the role of the HR manager.
• Describe the role played by HR in personnel planning, recruiting, and creating job requirements.
• Explain key deficits in employee training and development programs.
• Use performance appraisal criteria for multiple positions in an organization.
• Describe the methods used to create an employee benefit and incentive plan.
• Apply employment discrimination and labor laws to deal effectively with employment issues on the job.
• Explain the methods for managing legal, health, safety, and ethical issues in the workplace.
• Explain the need for global HR expansion, including a hiring strategy that best suits the new business environment.

Credit Hours: 3

This course is designed to provide you with an opportunity to explore the behavior of individuals, groups, and organizations within today's dynamic work environment. Specific topics include communication, motivation, leadership, power structure, diversity and organizational culture.

By the end of this course, you'll be able to do the following:

• Describe the discipline of organizational behavior.
• Explain the impact that behavior, values, and decision making have on an organization.
• Describe how an individual's motivation, emotions, and moods can impact an organization.
• Discuss ways to improve group communication and team performance.
• Discuss how leadership, power, and conflict can shape an organization.
• Analyze the impact that organizational structure and culture can have on an organization.
• Describe the role and function of human resources in an organization.
• Explain theories and methods to manage change and stress.
• Assess the impact in the workplace of globalization, cultural differences, workforce diversity, and ethics and identify strategies for enhancing individual and organizational performance.

Credit Hours: 3

This course examines laws that affect the workplace. The course explores in depth employer/employee relationships, permissible testing in the workplace, discrimination and affirmative action, Title VII, unions, and injuries that take place within the course and scope of employment.

By the end of this course, you'll be able to do the following:

• Outline the legal duties of employees and employers.
• Identify the variety of tests employers can lawfully use.
• Distinguish at-will employees from other employment arrangements.
• Discuss the history behind affirmative action.
• Outline the proof required, exceptions, and remedies for victims under Title VII.
• Identify the parameters that Title VII places on various claims of discrimination.
• Discuss the evolution of labor law in the United States.
• Explain the term "within the scope of employment."

Credit Hours: 3

Employee Training and Development introduces you to the foundations of employee training and development plus the structure of this subject matter and the latest techniques and strategies for this role. It's literally a "how-to" manual for anyone who works with or is in charge of employee training and development. You'll be provided with everything from an introduction to training and development to an overview of the future of this topic.

By the end of this course, you'll be able to do the following:

• Explain the strategic training and development process.
• Examine the different methods used in needs assessment and the advantages and disadvantages of each.
• Assess the components and importance of transfer of training and the ways in which this is evaluated.
• Examine the strengths and weaknesses of traditional training methods.
• Evaluate social groups, systems of social stratification, and the exercise of power in different cultures.
• Explain what's involved in e-learning and technology-based training.
• Assess the social responsibility involved in training and employee development.
• Discuss the future of training and development and the ways in which this will impact the training process as well as those personnel involved in training.

Credit Hours: 3

This course examines how compensation practices may be an advantage or disadvantage for enterprises in competitive environments, the criteria used to evaluate employees' compensation and benefits, and the challenges faced by human resource professionals in designing compensation and benefits practices in the future.

By the end of this course, you'll be able to do the following:

• Identify the six types of core compensation.
• Summarize the reasons for the evolution of Human Resources/Compensation from an administrative function to a strategic function.
• Identify the main goals of a compensation function.
• List the five external and three internal elements/capabilities that affect strategic planning.
• Identify the three phases of organizational life cycles.
• Discuss the impact of federal and state legislation on the Human Resource function.
• Summarize the pros and cons of seniority and merit pay systems.
• Discuss the importance and limitations of the performance appraisal process.
• Explain how incentives differ from traditional pay systems and when to use them.

Credit Hours: 3

Human Relations is an examination of the four major issues in human relations: understanding and managing oneself, dealing effectively with others, fostering career success, and managing one's personal life. These issues are presented within the premise that career and personal success are interrelated.

By the end of this course, you'll be able to do the following:

• Explain strategies to improve interpersonal skills, self-esteem, and self-confidence.
• Describe how diversity and cultural differences impact the workplace.
• Explain the communication process as it relates to personal and digital interactions.
• Describe team interactions in terms of roles, communications, and problem-solving.
• Explain the skills, behaviors, and techniques used to lead and motivate others.
• Explain the role of political skills, customer satisfaction, and ethics in business organizations.
• Explain the contributing factors and methods for managing stress.
• Describe effective methods for finding a job and managing your career.

Credit Hours: 3