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Medical administrative assistant program curriculum

The medical administrative assistant program curriculum is, first and foremost, job-focused. Designed by experienced healthcare professionals, our syllabus focuses on the most essential skills and knowledge to seize exciting opportunities in a rewarding, fast-growing field.

Curriculum Lessons

Orientation to Online Learning (online)  

This lesson introduces you to online learning, with instruction on how to be successful as an Ashworth student. You'll learn proven study skills, find out how to take advantage of different learning styles, and discover time management techniques. The lesson also includes a guide to career opportunities plus supplementary readings.

Lesson 1: A Day in the Life of a Medical Office Assistant  

An introduction to the personal and professional characteristics of an effective medical assistant, the various work environments available to a medical assistant, and day-to-day duties and responsibilities involved in both back and front office assisting.

Lesson 2: Medical Terminology  

An introduction to the concepts of word elements and combining and to some basic medical terminology.

Lesson 3: Medical Insurance Processing and Coding  

An introduction to the major medical insurance programs, procedural and diagnostic coding, and the procedures to fill out and file an insurance claim form.

Lesson 4: Safety in the Medical Office  

An introduction to the guidelines for the personal safety and well-being of staff and patients, and the recommended universal and standard precautions in the healthcare field.

Lesson 5: Legal and Ethical Issues  

The laws, ethics and standards in place that protect patients as well as healthcare workers. You will learn about the various types of malpractice, what a patient must do to prove that malpractice has occurred, and how, as a healthcare worker, you can protect your employer and yourself.

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Program Description

The Medical Office Assistant: Administrative Procedures career certificate program provides students with an introduction to the administrative activities of a private medical practice, hospital office, or clinic department. Students learn how to schedule appointments, follow OSHA standards and universal precautions, differentiate between government and commercial health insurance programs, maintain patient records, ensure HIPAA compliance, perform billing and coding duties, and follow typical office management procedures.

Program Objectives

After completing the Medical Office Assistant – Administrative Procedures certificate program, students will be able to:

  1. Outline the typical responsibilities of a medical office assistant with an administrative focus, describe the personal and professional ethics required for success in this profession, and explain how medical office assistants are impacted by HIPAA and other healthcare regulations.
  2. Describe how a medical front office is typically managed, focusing on administrative processes and procedures.
  3. Explain the procedures involved in creating and maintaining accurate medical documentation, especially with regards to patient records, procedural and diagnostic coding, insurance claim forms, and other healthcare documentation.
  4. Demonstrate knowledge of medical insurance by outlining typical claims processing procedures and explaining the difference between government and commercial health insurance plans.

Pursue your professional goals

Our program empowers you to develop a career-ready skill set. But that's not the only way we help Ashworth students and graduates stand out from the crowd. You will also have access to our full range of Career Tools, which are are always available to help you find the right places to apply your new expertise.

Ready to get started?

Advance your career in our online API Program Name program. Call 1-800-957-5412