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Online computer repair course curriculum

Our online computer repair course curriculum introduces you to the hardware and software an effective service and repair specialist must understand in order to set up, maintain, and make repairs on-the-job. You will learn troubleshooting techniques for devices, networks, operating systems, applications, and more. Complete the full course curriculum and you will be well prepped for your CompTIA A+ exams.

Lesson Group 1: Orientation: Ashworth College Career Program

Learning at Ashworth  

The goals and values of Ashworth College; time management; creating a realistic weekly and monthly study schedule; the nature and purpose of assessments; how to study effectively to prepare for and take an online examination; developing the skill sets necessary for success in the twenty-first century.

Lesson Group 2— Introduction to Computer Hardware

Tools, Repair Devices, and the Internal Parts of the PC  

Summary introduction to the standard hardware components of a personal computer, the tools and test equipment commonly used to execute basic troubleshooting and repairs and the safety practices used to protect both the technician and equipment from harm. This lesson also provides an overview of the disassembly and reassembly of a common desktop PC.


Students will learn the specific parts and features of motherboards found in personal computers. The lesson provides instruction on the support, maintenance, installation and replacement of this major computer subsystem.

Lesson Group 3— Hardware Essentials: Installation and Troubleshooting Practices

Processors and Memory Upgrade  

Topics for this lesson are focused on processors and memory. Students will learn specifications for popular Intel and AMD processors, as well as the specifications and configurations for DIMM and RIMM memory modules. Instruction includes details on selection criteria used to match processor and memory to the motherboard used in the system.

Power Systems, Cooling, and Hardware Troubleshooting  

Coverage includes the primary devices used to cool the internal components of computer devices. This lesson also covers standard troubleshooting logic used to evaluate and correct malfunctions that occur in hardware installations when replacing or upgrading system components. Examples are provided for each primary hardware system and many individual components, as well as instructions specific to laptop computers and mobile devices.

Understanding Computer Storage  

Students learn about the various technologies employed inside common hard drives and the basic theory of how computer storage works. The lesson covers the configurations or hard drives, the hardware and cables used for installation, as well as the criteria used to select hard drives for multiple applications. Students will also learn about multiple devices used for external and portable data storage.

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Program Description

This program provides students with the fundamental knowledge, theory, and industry-acknowledge practices used to install, manage, and maintain various types of personal computing devices. Students will also learn diagnostic and troubleshooting techniques needed to identify and correct common malfunctions and system errors. The program covers all major hardware systems and common peripheral devices, as well as detailed coverage of Windows-based operating systems, and introductory coverage of basic networking practices. The program content is aligned to the 2015 A+ 220-901 and 220-902 Certification exams.

Program Objectives

After completing the Computer Service and Repair program, students will be able to:

  1. Explain how to use and apply standard tools and essential electrical/electronic theory to service computer hardware in a manner that is safe for both the device and the technician.
  2. Identify the primary hardware components of a personal computer and describe the connection devices—both internal and external to the CPU—that integrate the components and allow for the proper function of the computer and its peripherals.
  3. Describe the methods by which personal computers connect and communicate with networks and Internet-based communication systems, both within and external to private user and business systems.
  4. Identify the many types of data storage devices used in personal computer technology, both for primary and secondary storage purposes, and determine the best methods and specifications for the application of memory based on user need.
  5. Identify and describe common problems that cause personal computers to malfunction or to function below optimum performance levels and determine the repair solutions that will allow the restoration of proper operating conditions and maintenance techniques that will maintain those conditions.
  6. Identify and describe the critical user and administrator functions and commands of Windows operating systems.
  7. Interpret a variety of user service requests; choose effective corrective actions that resolve the user's issues, and communicate those actions appropriately to the user.
  8. Select both Windows-based administrative tools and utilities and third-party solutions to effectively troubleshoot and correct common operating system malfunctions and as part of a regular maintenance routine to maintain peak system performance levels.
  9. Identify and explain the processes and commands used to connect personal computers to various networks and Internet systems.
  10. Identify common viruses, malware, and other security threats and choose appropriate courses of action to prevent such attacks and remove threats that have already accessed a computer or computer network.

Support for promoting your tech career

Ashworth College API Program Name Career Diploma program help you develop the confidence you need to reach for your career goals because we integrate job search prep into your studies. With the online tools at the Ashworth EDGE, you’ll get step-by-step guidance as you create polished, professional resumes and letters. After you graduate, you’ll keep your Ashworth EDGE account so you can revisit the tools any time you need to make a good impression on a potential employer. Learn more about it at the Career Services page.

Advance your career in our online API Program Name program. Call 1-800-957-5412