Computer Service and Repair Program Curriculum
Our online Computer Repair program is a hardware and software course that teaches the professional skills to help you start your career. Ashworth’s curriculum teaches you how to diagnose problems, replace malfunctioning parts, install vital upgrades, and support operating systems and software applications to achieve optimum PC performance. Take your A+ certification exams from CompTIA at one of thousands Pearson VUE testing centers.
This program provides students with the fundamental knowledge, theory, and industry-acknowledge practices used to install, manage, and maintain various types of personal computing devices. Students will also learn diagnostic and troubleshooting techniques needed to identify and correct common malfunctions and system errors. The program covers all major hardware systems and common peripheral devices, as well as detailed coverage of Windows-based operating systems, and introductory coverage of basic networking practices. The program content is aligned to the 2015 A+ 220-901 and 220-902 Certification exams.
After completing the Computer Service and Repair program, students will be able to:
- Explain how to use and apply standard tools and essential electrical/electronic theory to service computer hardware in a manner that is safe for both the device and the technician.
- Identify the primary hardware components of a personal computer and describe the connection devices—both internal and external to the CPU—that integrate the components and allow for the proper function of the computer and its peripherals.
- Describe the methods by which personal computers connect and communicate with networks and Internet-based communication systems, both within and external to private user and business systems.
- Identify the many types of data storage devices used in personal computer technology, both for primary and secondary storage purposes, and determine the best methods and specifications for the application of memory based on user need.
- Identify and describe common problems that cause personal computers to malfunction or to function below optimum performance levels and determine the repair solutions that will allow the restoration of proper operating conditions and maintenance techniques that will maintain those conditions.
- Identify and describe the critical user and administrator functions and commands of Windows operating systems.
- Interpret a variety of user service requests; choose effective corrective actions that resolve the user's issues, and communicate those actions appropriately to the user.
- Select both Windows-based administrative tools and utilities and third-party solutions to effectively troubleshoot and correct common operating system malfunctions and as part of a regular maintenance routine to maintain peak system performance levels.
- Identify and explain the processes and commands used to connect personal computers to various networks and Internet systems.
- Identify common viruses, malware, and other security threats and choose appropriate courses of action to prevent such attacks and remove threats that have already accessed a computer or computer network.
NOTE: Students who wish to prepare for the CompTIA, A+ Certification exam are advised that CompTIA recommends that candidates for the A+ exam have a minimum of 6-12 months of work experience in addition to any formal computer repair training and A+ exam preparation. Certification exam prerequisites vary. Please check with Pearson VUE Testing Centers for their requirements.