Business Communication

Using proper grammar, punctuation, spelling, and typing skills to create successful business documents and correspondence. General Program elective only; typewriter or computer needed

This High School Course is also offered as part of the General Correspondence Diploma program.

Credits: 1 Unit

Course ID: BU31

Course Area: Business

Course Type: General

Study Method: Correspondence

Key Topics:
The use of communication in business; qualities of an effective business communication: attractive appearance; developing a good will tone; creating a clear and complete message; the routine information, "yes," or good news communications: news releases; the negative communication: the "no" message; sales letters and persuasive claims and requests; credit and collections; courtesy messages you don't have to send, but should; oral communications; the Internet and other communication technologies; healthy computing: preventing eyestrain, carpal tunnel syndrome, and back pain; employment guides:finding a job, holding a job, earning promotions, and changing jobs; employment resumes and application letters: miscellaneous employment communications; business reports and contract proposals; spelling rules and lists; punctuation.

Text:
Business Communication with Writing Improvement Exercises, Prentice Hall