Web Site Design

How HTML works; HTML coding by hand; tags; creating links; creating style sheets; CSS code.

Creating lists and tables; deploying graphics; linking image maps.

Implementing forms on a website; implementing sound and video; web authoring tools; future of web design.

Customer centered web design; patterns in web design solutions; understanding customers; analyzing customer information for website improvement.

Iterative design process; setting measurable design goals; creating prototypes; performing evaluation techniques; performing development process.

Website genres; customer issues; providing solutions to customer issues.

Creating highly accessible websites; navigation and organization of the site; upfront value propositions.

Page templates; headlines and blurbs; managing message board content; search engine optimization; international sites; coding style sheets.

Developing a brand; gaining customer trust; customer safety and privacy.

Creating checkout process; quality product descriptions; orders and shipping; cross-selling and up-selling; tracking systems.

Process funnel; sign in process; utilizing floating windows; direct manipulation features; quality drill down options; quality progress bars.

Developing and analyzing website grid layouts; website folds; creating compelling first reads; expanding and fixed screen width layouts; search functions.

Reducing site errors; designing coherent navigation; creating self explanatory links; using familiar language; designing sites for mobile use.