Lesson 1: A Day in the Life of a Medical Office Assistant
Lesson 2: Medical Terminology
Kinds of medical specialists; staff responsibilities in a medical practice; running the front office; scheduling appointments; taking vital signs; using a computer; patient confidentiality.
Lesson 3: Medical Insurance Processing and Coding
Easy ways to understand word roots, prefixes and suffixes, plus common medical words and terms; analyzing word parts to determine their meanings; singular and plural forms; why learning medical terminology is important.
Lesson 4: Safety in the Medical Office
An overview of the major medical insurance plans; completing insurance claim forms correctly; familiarizing yourself with codes for medical procedures and diagnoses from the CPT and ICD-9-CM manuals.
Lesson 5: Legal and Ethical Issues
The chain of infection; precautions regarding human tissue, blood, and fluids; reducing disease transmission; sanitation and sterilization; common diseases and tests.
Lesson 6: Effective Medical Office Communication
In this lesson, you will learn about laws, ethics, and the standards in place that protect patients as well as health care workers. You will learn about the various types of malpractice, what a patient must do to prove that malpractice has occurred, and how, as a health care worker, you can protect your employer and yourself.
Lesson 7: Using Office Equipment and Computers
As you study this lesson, you will learn effective techniques that will help you communicate professionally with patients, families, and coworkers in the health-care setting.
Lesson 8: Managing Correspondence and Supplies
This lesson covers the selection, use, and maintenance of office equipment. It also outlines the components of a computer as well as how to select and maintain them.
Lesson 9: Managing the Flow of Medical Records
This lesson will help you learn to manage your business correspondence efficiently and professionally. You will also learn many of the techniques that medical assistants use to manage supplies.
Lesson 10: Telephone Techniques and Scheduling
The purpose of this lesson is to introduce you to the types of medical records and the procedures for maintaining them, and to the different payment and collection methods used in a medical office. This lesson also covers the business and management of the medical front office.
Lesson 11: Patient Reception and Education
In this lesson, you will learn proper techniques to use with the medical office telephone system. You will also learn about another potential task as a medical assistant—setting up and maintaining an efficient schedule.
Lesson 12: Medical Coding and Insurance Claims Processing
In this lesson, you will learn how to set the stage for a successful interaction between the patient and the doctor and other medical staff. This lesson also stresses the importance of encouraging all patients to practice healthy habits and behaviors, and teaching them how to accomplish this goal.
Lesson 13: Medical Billing and Accounting
In this lesson, you will learn about the types of health care insurance that patients are likely to have, how payers set the charges they pay for providers’ services, and how to submit complete and accurate claims. You will also learn the basics of medical coding, which converts the medical terms used to document supplies and services provided to a patient into code numbers selected from standardized coding resources.
Lesson 14: Medical Office Environment
In this lesson, you will learn about some of the business and financial duties that may be required of an administrative medical assistant, including billing to third-party payers (insurance carriers) and patients, collecting payments, accounting, and bookkeeping.
Lesson 15: Anatomy and Physiology: Organization of the Body and Integumentariy, Skeletal, and Muscular Systems
You will discusses how disease is transmitted and specific steps to take to prevent its transmission. You will learn techniques for controlling the spread of disease via medical instruments and equipment. You will also learn how to recognize signs and symptoms of common infectious diseases. You will learn about blood-borne pathogens (i.e., HIV and hepatitis, among others) and how you can take precautions to protect yourself, your coworkers, and your patients from becoming infected.
Lesson 16: Anatomy and Physiology: Nervous, Circulatory, and Immune Systems
The purpose of this lesson is to familiarize you with the organization of the human body and the structures and functions of the skeletal, integumentary, and muscular systems.
Lesson 17: Anatomy and Physiology: Respiratory, Digestive, and Endocrine Systems
The purpose of this lesson is to familiarize you with the nervous, circulatory, and immune systems.
Lesson 18: Anatomy and Physiology: Special Senses and Urinary and Reproductive Systems
The purpose of this lesson is to familiarize you with the structure and function of the respiratory, digestive, and endocrine systems.
Lesson 19: Assisting with Patients
The purpose of this lesson is to familiarize you with the structures and functions of the “special” senses (smell, taste, vision, hearing, and equilibrium). The special senses are those that have sensory receptors in the head. This lesson also covers the urinary and the reproductive systems.
Lesson 20: Specialty
In this lesson, you will learn a broad spectrum of clinical skills beginning with the initial patient interview and including a range of medical examinations from the taking of vital signs to teaching patients how to promote health and prevent disease.
Lesson 21: Physical Therapy and Medical Emergencies
In this lesson, you will learn about the types of examinations and diagnostic tests used in the specialty medical fields. You will also learn about the medical assistant’s role in collecting and processing specimens and preparing patients for and assisting with in-office clinical and minor surgical procedures.
Lesson 22: Laboratory Procedures
In this lesson, you will learn to apply cold and heat therapies, teach basic exercises, and demonstrate the use of canes, walkers, crutches, and wheelchairs. You will also learn how to assess the urgency of an emergency situation and appropriately handle any emergency that might arise.
Lesson 23: Nutrition and Diagnostic Equipment
In this lesson, you will study the various types of laboratory equipment and their use. You will also be introduced to current safety legislation applicable to the laboratory setting. Additionally, you will learn about the different forms of microorganisms and how to identify these life forms. Finally, you will learn the role of quality control in ensuring reliable test results.
Lesson 24: Pharmacology and Drug Administration
In this lesson, you will learn the importance of diet in health and the role of the clinical medical assistant in promoting and teaching good nutrition. You will also learn more about the anatomy and physiology of the heart and the respiratory system. In addition, you will be introduced to diagnostic radiology testing and the role a medical assistant might play in preparing patients for these tests.
In this lesson, you will learn about the science of drugs and how to prevent mistakes that can lead to allergic reactions to drugs, harmfull drug interactions, injury, and even death. This lesson will also introduce you to medications frequently adminstered in medical practices, and you will learn the principles of proper drug administration.
Close Curriculum Details